Step 1 Go to the Apple menu, choose System Preferences and click Software Update button. If Image Capture is not working, it may be the time to update your software. Moreover, you can use another USB cable to test the connection. Unplug your iPhone and connect it to your Mac again. When Image Capture is not showing all photos, the first thing you should do is to check the UBS connection. Part 2: 5 Solutions to Fix Image Capture Not Working Solution 1: Check Connection Incorrect settings may be responsible for the problem. The configuration of Image Capture is stored in Preferences files. They may be conflicted with Image Capture.Ĥ. There are many utilities on Mac, like iCloud, iTunes, and more. If something is wrong on the connection, Image Capture won’t work at all.ģ. Although a lot of factors can lead to Image Capture not working, the most common include:Ģ. Part 4: FAQs about Image Capture Not WorkingĪlthough a lot of factors can lead to Image Capture not working, the most common include:ġ.Part 3: Best Alternative to Image Capture.
Part 2: 5 Solutions to Fix Image Capture Not Working.Part 1: Why Image Capture Is Not Working.That is why we share this guide, aiming to help you fix this problem quickly. According to a recent survey, some users reported that they have encountered the issue that Image Capture is not working. However, this utility does not always work fine. Many iPhone users rely on Image Capture to back up and transfer photos from iPhone to Mac. Image Capture is a pre-installed utility on Mac to help you transfer photos and videos from a camera, iPhone, iPad or other external devices.